FAQS

Shipping policy

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We currently ship worldwide and have different shipping options . Please note that shipping prices, time, and return vary with international shipping. 

All Anonymous Apparel Co orders come with a link once your product is shipped out so you can follow your product as it is on your way to you at your preferred contact information (selected at checkout). We want you be 100% aware of where your product is at all times - if you have any questions shoot us a message at info@anonymousapparel.company

 

Returns and exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

If you ever desire to return your order, please email us at info@anonymousapparel.company and we can create a free return label for you that will be sent to the email address on file. 

To be eligible for a return, your item must be unused and in the same condition that you received it. There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged, or missing parts for reasons not due to our error - cannot be refunded. All sale items are final. 

 

How to best care for my Items?

Please read this section as Anonymous Apparel is not responsible for any items that are damaged due to wash & drying issues. Please read below for the best ways to care for your items. 

1. Wash less

2. Wash with similar colours

3. Wash cold

4. Wash (and dry) inside out

5. Use the right (amount of) detergent

6. Do not tumble dry

7. Iron on reverse

8. Store correctly

9. Treat stains immediately!